Unibet Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Unibet Casino services. Please read them carefully before opening an account, making a deposit or placing a wager. By using the website or related services, you acknowledge that you have read, understood and agreed to follow these terms, together with any specific conditions displayed on the relevant page.

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1. General conditions and account requirements

These Terms & Conditions apply to your use of the Unibet Casino website, account facilities, games, wagering services and any other services made available through the platform. Additional rules may apply to particular games, promotions, payment methods or features. Where additional rules are shown, you should read them before using the relevant service. Those rules form part of these Terms & Conditions.

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You may use the services only where online gambling is lawful and available to you. You are responsible for checking the laws that apply in your location before registering or wagering. The services are intended for people who are at least 18 years old and legally permitted to participate in gambling activities. Unibet Casino may take steps to verify your age, identity, location and eligibility before allowing access to some or all services.

You must provide information that is accurate, complete and current when creating an account and whenever that information changes. You must not create an account using another person’s identity, provide misleading information or attempt to avoid identity, age, location or security checks. If information cannot be verified, access to the account or relevant services may be restricted until the matter is resolved.

An account is generally intended for one person only. You must keep your login details confidential and take reasonable steps to prevent other people from accessing your account. You are responsible for activity carried out through your account where that activity results from your failure to protect your login information. You should notify Unibet Casino through the available support or account channels if you believe your account has been accessed without permission.

You must not use the website or account for unlawful activity, fraud, money laundering, collusion, cheating, automated activity, or any attempt to interfere with the proper operation of the platform. You must not use software, devices or methods designed to gain an unfair advantage or to disrupt games, payment processes, security controls or other users’ access.

Account suspension and closure

Unibet Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity appears suspicious, a legal or regulatory requirement applies, or continued access may create a security or responsible gambling concern. An account may also be closed at the account holder’s request, subject to any checks or obligations that need to be completed.

2. Wagers, games and payments

You should check the game information, available instructions and applicable rules before placing a wager. A wager is normally accepted only when it has been successfully recorded by the platform. A displayed selection, pending transaction or attempted wager does not necessarily mean that a wager has been accepted. You should review your account history or confirmation information where available.

Games and wagering outcomes are determined by the relevant game rules and the technical operation of the service. You must not attempt to influence an outcome or interfere with the operation of a game. If there is a clear error, technical fault, interruption or other issue affecting a game or transaction, Unibet Casino may review the affected activity and take reasonable corrective action in accordance with applicable law and the relevant game rules.

You are responsible for checking that your selections, stake amounts and account details are correct before confirming a transaction. Once a wager or payment instruction has been accepted, it may not be possible to cancel or change it. Any available cancellation, refund or adjustment will depend on the circumstances, the applicable rules and legal requirements.

Deposits and withdrawals

Deposits must be made using an approved payment method belonging to you or otherwise authorised for your use. You must not use a payment method without the permission of the account holder. Payment services may have their own terms, processing requirements, fees or security procedures. Unibet Casino may require additional information before accepting a deposit or processing a withdrawal.

Withdrawal requests may be subject to identity, account, payment and fraud-prevention checks. Where appropriate, funds may be returned using the same payment method used for a deposit or another approved method. Processing times can vary because of verification, payment providers, weekends, public holidays, technical matters and other circumstances outside the platform’s direct control. You should not treat an account balance as a guaranteed withdrawal amount until any required checks have been completed.

You must not deposit or wager money obtained through unlawful activity. Unibet Casino may delay, decline, reverse or restrict a transaction where it is necessary to meet legal, security or payment-processing requirements. If a transaction appears incorrect, duplicated or unauthorised, you should raise the issue promptly through the available account or support channels.

Promotions and bonuses

Promotions, bonuses and other offers are subject to their own terms. These may include eligibility requirements, participation steps, expiry conditions, wagering requirements, game restrictions, stake limits or other conditions. The specific terms displayed with an offer apply to that offer and should be read before you opt in or use any promotional benefit.

Unless the relevant offer terms state otherwise, promotional benefits are intended for one eligible person and one account. Unibet Casino may refuse, withdraw or amend an offer where there has been a breach of the offer terms, misuse of the promotion, multiple-account activity, fraud or a technical or administrative error. Promotions should not be used as a reason to gamble beyond your budget.

3. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should decide how much time and money you can afford to spend before you begin, set personal limits where available and stop when those limits are reached. Never chase losses, gamble with borrowed money or continue playing to recover previous losses.

Responsible gambling tools and account controls may be available through the platform. Depending on the service, these may include deposit limits, wagering or spending limits, session controls, reality checks, time-out options and self-exclusion. You should use the controls that suit your circumstances. If you think gambling is becoming difficult to control, stop using the service and seek help from an appropriate professional or gambling support organisation in Australia.

A self-exclusion or account closure request is intended to help you stop gambling. You must not attempt to open another account, use another person’s account or otherwise avoid a restriction. Unibet Casino may take reasonable steps to identify and restrict accounts connected with a self-exclusion or other gambling-related limitation, but no technical process can guarantee that every attempt to bypass a restriction will be detected immediately.

Privacy and personal information

Personal information is handled in accordance with the applicable privacy information and policies made available by Unibet Casino. Information may be collected and used to provide services, manage accounts, verify identity and age, process payments, maintain security, meet legal obligations, prevent fraud and support responsible gambling. You should review the privacy information to understand how information is collected, used, stored and disclosed.

You must not copy, reproduce, modify, publish, distribute or commercially exploit website content unless you have permission or the law allows it. You must not frame, mirror or interfere with the website, introduce harmful code, use scraping or automated tools without authorisation, or access restricted areas. Website content may change, become unavailable or contain errors, and you should rely on the current information shown on the platform.

You are responsible for the equipment, internet connection, software and security arrangements you use to access the services. Unibet Casino cannot control every aspect of public communications networks or third-party devices. You should use suitable security software, keep your device updated and avoid accessing your account through an insecure or shared connection.

4. Changes, complaints and legal information

These Terms & Conditions may be updated from time to time to reflect changes to the services, business practices, security requirements or applicable law. The latest version will be made available on the website. You should review the terms regularly, particularly before using a new service or promotion. Continued use after an update is published may indicate acceptance of the revised terms, unless a different process is required by law.

If you have a question, transaction concern or complaint, you should first use the support or contact options made available on the website. Provide enough information for the matter to be investigated, including relevant account or transaction details where appropriate. Do not send passwords or complete payment details through an unsecured message. Complaints may be reviewed in accordance with the applicable internal process and any rights available under Australian law.

To the extent permitted by law, services are provided subject to availability and may be interrupted for maintenance, technical faults, security reasons or circumstances outside reasonable control. Nothing in these terms is intended to exclude, restrict or modify a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Any limitation of liability applies only to the extent permitted by applicable law.

If a provision of these Terms & Conditions is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to operate. A failure to enforce a provision on one occasion does not waive the right to enforce it later. These terms, together with any applicable game, payment, promotion and privacy information, describe the agreement governing your use of the services.

By continuing to use Unibet Casino, you confirm that you understand the risks associated with gambling, will comply with these Terms & Conditions and will use the services responsibly and lawfully. If you do not agree with these terms, you should stop using the website and any related services.