Responsible Gambling

Unibet Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits that suit your circumstances, understand the risks and only gamble with money you can afford to lose.

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Gamble for entertainment

Gambling can be enjoyable when it remains one leisure activity among many. Casino games are based on chance, and outcomes cannot be predicted or controlled. There is no strategy that guarantees a win, and previous results do not influence future results. A win does not mean another win is more likely, while a loss does not mean a win is due.

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Before you play, decide how much time and money you are comfortable spending. Consider this amount an entertainment expense, similar to the cost of another leisure activity. Do not use rent, bills, loan repayments, savings, money needed for dependants or other essential funds for gambling. Never borrow money, sell possessions or use credit to continue playing.

Gambling should not be used to manage stress, loneliness, boredom, sadness or other difficult feelings. It should also not be used to recover money that has already been lost. Chasing losses can lead to larger bets, longer sessions and decisions that may create further financial or personal harm.

Practical ways to stay in control

Set a spending limit before you start and stop when you reach it.
Set a time limit and take regular breaks away from the screen.
Keep a record of deposits, bets, wins and losses so you understand your overall activity.
Avoid gambling when you are affected by alcohol, medication, fatigue, stress or strong emotions.
Do not gamble to win back losses or to prove that you can change an outcome.
Keep gambling separate from essential household spending and financial commitments.
Discuss your limits with someone you trust if you find it difficult to follow them.
Take regular periods away from gambling, even when your activity feels manageable.

It can also help to plan what you will do after reaching a limit. Close the gambling session, move away from the device and take part in another activity. Avoid making decisions about increasing a limit while you are playing or feeling disappointed by a result. A clear plan made in advance can make it easier to follow your own boundaries.

Tools and personal limits

Unibet Casino may provide account and safer gambling tools to help you manage your play. The tools available, the way they operate and any applicable conditions may depend on the service, your account and local requirements. Check the relevant account settings or help information before using a tool, and contact the available support channel if you need assistance understanding it.

Deposit, spending and time controls

Where available, use deposit, spending or loss limits to decide how much you can add or spend over a selected period. A limit is most useful when it is set before gambling begins. Choose an amount that fits your budget rather than an amount based on what you hope to win. Consider setting a shorter time limit as well, because long sessions can make it harder to assess decisions clearly.

Review your account activity regularly. A transaction history or activity statement can help you identify how often you play and how much money you have used over time. Looking only at individual wins or sessions may not provide a complete picture. Your overall results and spending are more important than any single outcome.

Time-outs and self-exclusion

If you want to take a break, consider using a time-out option where one is available. A time-out can help create space to reflect on your gambling and decide whether you want to continue. If you are concerned that a short break will not be enough, self-exclusion may be more appropriate. Self-exclusion is a formal request to prevent or restrict access to gambling for a chosen period or in accordance with the applicable process.

A self-exclusion request should be taken seriously. Do not attempt to open another account, use another person's account or ask someone else to gamble on your behalf while excluded. If you believe you need self-exclusion, remove gambling applications, avoid promotional messages where possible and tell a trusted person so they can support your decision.

Limits and exclusions may not apply to every gambling service or operator you use. If you gamble with more than one provider, you may need to contact each provider separately and consider broader support options. Do not assume that one account restriction automatically protects every account or platform. A break or exclusion does not remove the need to address financial, emotional or relationship issues connected with gambling.

Recognising when gambling may be a problem

Gambling-related harm can affect anyone, regardless of age, income or previous experience. It can develop gradually, and a person may not recognise the change immediately. Concern is not limited to the amount lost. The time spent gambling, the effect on relationships and the reason for gambling are also important.

Possible warning signs

Spending more time or money gambling than you planned.
Trying to win back losses by placing larger or more frequent bets.
Feeling restless, irritable or anxious when you try to stop or reduce gambling.
Hiding gambling activity, losses or transactions from family, friends or colleagues.
Borrowing money, using credit or missing bills because of gambling.
Gambling when you feel distressed, lonely, angry or under pressure.
Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
Neglecting work, study, family, health, sleep or other responsibilities.
Selling possessions or using savings to continue gambling.
Arguing with people close to you about gambling or losing trust because of it.
Feeling guilt, shame, hopelessness or loss of control after gambling.
Returning to gambling soon after deciding to stop.

One warning sign may be enough to justify taking a break and reviewing your activity. You do not need to wait until gambling causes serious debt or a crisis before asking for help. Speaking with a qualified support service early can make it easier to understand what is happening and choose practical next steps.

If you are worried about someone else

Gambling can affect partners, family members, friends and colleagues as well as the person who gambles. If you are concerned about someone, choose a calm time to talk and describe the changes you have noticed without blame. Encourage them to use account controls and seek independent support. Protect your own finances, avoid lending money to cover gambling losses and seek advice about setting healthy boundaries. You can ask for help even if the person who gambles is not ready to do so.

You may find it helpful to keep notes about concerns such as missed commitments, unexplained transactions or changes in mood. Focus on the person's wellbeing rather than trying to monitor or control every action. Support should be respectful, practical and consistent, while also recognising that you cannot make another person change.

Getting help and staying informed

If gambling is affecting your finances, relationships, work, study, health or wellbeing, consider speaking with a gambling support service or a qualified health professional. Australian players can access confidential information and support through recognised Australian gambling-help services. These services can explain available options, help you prepare a plan and support family members or friends affected by another person's gambling.

You can also speak with your doctor, counsellor or financial counsellor. A health professional can help with stress, anxiety, depression or other issues that may be connected with gambling. A financial counsellor can help you understand debts, manage essential expenses and consider practical steps for protecting your finances. Independent support is separate from gambling operators and can provide advice suited to your circumstances.

If gambling has contributed to thoughts of self-harm or you feel unable to keep yourself safe, seek urgent help from emergency services or a crisis support service in Australia. If possible, move away from gambling, tell someone you trust and do not stay alone while you are at immediate risk.

Our approach

Unibet Casino provides responsible gambling information to help players make informed decisions. We may use account checks, activity monitoring, age and identity processes, safer gambling communications and other measures where required or appropriate. These measures are not a substitute for personal limits or professional support, and they cannot remove every risk associated with gambling.

Players are responsible for providing accurate information, protecting account access and using available controls appropriately. Do not allow another person to use your account, and do not gamble on behalf of someone else. If your circumstances change or you believe your gambling is becoming difficult to control, stop playing and use the available account restriction or self-exclusion process.

Only people who meet the applicable legal age and location requirements should use gambling services. Keep gambling accounts and payment methods secure, and make sure children and other unauthorised people cannot access them. For further information about available tools, account restrictions or responsible gambling support, review the relevant information within your account or contact Unibet Casino through its official support channels.